Technical Writing

 

“Discovery follows discovery; each both raising and answering questions; each ending a long search; and each providing new instruments for a new search.”
J. Robert Oppenheimer

 Technical Writing involves researching, organizing, and crafting documents and messages to deliver clear and consistent technical information in an accessible manner. Quality technical documentation helps reduce human error; facilitates transitions to new systems; eases process improvement and implementation; and reduces ongoing training and support expenses.

We are professionals trained in the art of presenting detailed technical information in both accessible and approachable terms. Cogent, LLC provides writing services for both short and long-term projects to clients throughout the United States. We provide:

Printed Materials

  • System and Process User Guides
  • Policy and Procedure Manuals
  • Reference Manuals and Materials
  • Quick Start Guides
  • System Administration Manuals
  • Programming Guides
  • Installation Guides
  • Implementation Guides
  • Employee Manuals

 Electronic Materials

  • Windows and HTML-based Help Systems
  • Knowledge Bases
  • Online Reference Libraries
  • Content Management Systems
  • Computer (CBT) and Web (WBT) Based Training

Cogent, LLC has been providing communication and technology solutions since 2005. Cogent evolved out of a prior company, Innovative Media Resources, Inc. which was founded in 1996. The principal owners of both companies have been in the communication and information services industry since 1994.

Clients