To adhere to European standards, all FISHER Control product documentation (for items shipped to and sold in Europe) had to be translated into 12 European languages. Cogent first recreated all required product documents in a format that conformed to European distribution standards. Secondly, Cogent engaged a translation service and enlisted foreign language reviewers to manage and maintain each version of the product documents created.
In total, over 650 documents were created and maintained through this process, which included four technical writers, one graphic designer, and eleven foreign language subject matter experts.
The FISHER Product Documentation Conversion project included: